Downtime PC Hardware issues
UW owns the downtime PCs, how to route issues:
Create Service Now ticket.
From: Debbie Nasett <Debbie.Nasett@agrace.org>
Sent: Friday, September 2, 2022 10:46 AM
To: Joy Mayfield <Joy.Mayfield@agrace.org>
Cc: Bryce Mohr <Bryce.Mohr@agrace.org>
Subject: RE: Downtime PC
You would put in a general ticket or call. Indicate the issue with the machine and make sure to list the information in the lower right of the computer.
(It will go to the EUTS teams if it is a hardware operating system question)